Privacy policy

Who is responsible?

WOOM SIA, Latvian Commercial Register No. 40203108993, VAT No. LV40203108993, Dzirnavu iela 57A–4, Rīga, LV-1010, Latvia, is the controller of personal data processed through this website. Contact us at info@woombrand.com.

Website delivery and security

Our hosting provider processes technical connection information, including IP addresses, to deliver pages and images, maintain the website and protect it from automated attacks. This is based on our legitimate interest in providing a secure, working website. Security systems may place strictly necessary cookies.

Analytics and your choice

We use Tilda's built-in website statistics. Basic statistics can operate without analytics cookies. Analytics cookies that distinguish visits are optional and require your consent. They may record visit identifiers, referring pages and campaign parameters. We have not connected Google Analytics, Yandex Metrika, Google Tag Manager or advertising pixels.

You may reject optional cookies and continue using the website. Use Cookie settings at any time to change or withdraw consent. Withdrawal does not affect processing that was lawful before you withdrew it. See our Cookie policy for storage details.

When you contact us

If you email us, we receive the contact details and information you include in your message. We use them to respond and, where relevant, to take steps at your request before entering into a contract or to manage our business relationship. The legal basis is those pre-contractual or contractual steps, or our legitimate interest in responding to correspondence. You do not need to agree to marketing to contact us.

Service providers and international transfers

The website is hosted through Tilda Platform Cloud Services Co. LLC, United Arab Emirates. Tilda acts as a processor for website data under its Data Processing Agreement. Its published subprocessors include Hetzner Online GmbH, G-Core Labs SA and Google Cloud EMEA Limited for hosting, backup and security.

Tilda describes processing in the EU and transfers involving the United States and United Arab Emirates. Its published agreement incorporates Standard Contractual Clauses for EEA personal data and describes safeguards for transfers to countries without an adequate level of protection. You can read those safeguards in the linked agreement or contact us to request further information. Email and technical support providers may also process information needed to handle your enquiry.

How long information is kept

We keep correspondence for as long as needed to resolve your enquiry and manage the relevant relationship, and longer where legal obligations or legal claims require it. The nature of the enquiry, an ongoing contract and applicable retention requirements determine that period. Cookie storage periods are listed in our Cookie policy. Provider technical records are retained for operating and securing the service and as required by applicable law.

Your rights

Subject to the GDPR's conditions, you may request access, correction, erasure, restriction or portability of your personal data. You may object to processing based on legitimate interests and withdraw consent where consent is the basis. Contact info@woombrand.com to exercise these rights.

You may lodge a complaint with Latvia's Data State Inspectorate or your local supervisory authority. We do not use this website to make automated decisions with legal or similarly significant effects on you.

Retailers and social networks

Links to retailers, distributors and social networks open independent websites. Their privacy policies apply after you follow a link. Retailer logos and product images on this website are served as images; viewing them does not embed a retailer's tracking tools.

Changes to this notice

We update this notice when our services or data practices change. The date above identifies the current version.